Return an item

Thank you for shopping with us. We are sorry to hear that your item does not fully meet your needs.

THE RETURN CENTER IS NOT FOR INTERNATIONAL RETURNS. For international returns, please email us for instructions at sales@sapphireandemeralad.com.

Before you begin this return, please review the Refund & Returns Policy. If your item meets the requirements, please submit this form within 30 days of receipt of your item. The return cost is $9.99. Through this process we will review whether your item is eligible for return. If your item is not eligible for a return (including, but not limited to - the hang tag has been removed or the item appears worn and damaged), then the item may be returned to the customer at the customer's expense.

All credits will be sent in the form of a discount code or gift card, that can be applied to any future purchase. We appreciate your business and hope to make this process as easy as possible!